Shipping Policy

At PLAYVERSE, we aim to provide fast, secure, and reliable shipping for all orders placed through our website.

Order Processing

All orders are processed within 1–2 business days, excluding weekends and public holidays.
Orders are processed in the sequence they are received.

Shipping Rates

Shipping fees are automatically calculated at checkout based on:

Your delivery address
The size and weight of your items

You will be able to review all shipping costs before completing your purchase.

Shipping Times

Estimated delivery times may vary depending on your location and the shipping option selected at checkout:

Standard Shipping: Typically 5–7 business days
Expedited Shipping: Typically 2–3 business days
International Shipping: Delivery times vary by destination

Once your order is shipped, a tracking number will be provided so you can monitor your parcel.

Shipping Restrictions

At this time, we only ship within Malaysia.
We are unable to deliver to P.O. Boxes or military addresses (APO/FPO/DPO).

Order Issues

If you experience any issues with your order—such as delays, missing items, or shipment problems—please contact us immediately at playverse.sb@outlook.com.
We will assist you as quickly as possible.